License Issues

Modified on Thu, 28 Aug at 3:22 AM


If you experience problems when entering the license code of VolSys, try following these steps:

  • Check that you have an active subscription.
  • Check that you do not have an'other active session:make sure the platform is not open on another computer.
  • Check that the emai'addressl and license code have been entered correctly (we recommend copying and pasting the codes to avoid typos).
  • Check that the hosts file is configured correctly.
The hosts file è a system file that associates domain names with IP addresses. An’incorrect configuration of this file may prevent your license from connecting properly to our servers. If necessary, consult a specific guide to safely edit the file.

These steps should solve most of the problems encountered during the'insertion of the license code of Volsys.


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