If you experience problems when entering the license code of VolBook, try following these steps:
- Check that you have an active subscription.
- Check that you do not have an other active session:make sure the platform is not open on another computer.
- Check that the email address and license code have been entered correctly (we recommend copying and pasting the codes to avoid typos).
- Check that the hosts file is configured correctly.
The hosts file is a system file that associates domain names with IP addresses. An’incorrect configuration of this file may prevent your license from connecting properly to our servers. If necessary, consult a specific guide to safely edit the file.
These steps should solve most of the problems encountered during entering the license code from Volsys.
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